Completed
Request for refund of LTM Programme
I had not opted for an auto-renewal of my mentorship programme and the dashboard of my mentor as well as mine shows the same, that I have not opted for LTM anymore, however the amount has still been debited from my account. So, I request for a refund of the amount at the earliest, and oblige.
Udbhas Dutta Over 1 year ago
🛠️ Support Request
Completed
Request for refund of LTM Programme
I had not opted for an auto-renewal of my mentorship programme and the dashboard of my mentor as well as mine shows the same, that I have not opted for LTM anymore, however the amount has still been debited from my account. So, I request for a refund of the amount at the earliest, and oblige.
Udbhas Dutta Over 1 year ago
🛠️ Support Request
Completed
I want to activate my additonal 6 months plan . Please can you do that
I want to activate my additonal 6 months of plan . Can you do that
Gautham Nemuturi Over 1 year ago
Completed
I want to activate my additonal 6 months plan . Please can you do that
I want to activate my additonal 6 months of plan . Can you do that
Gautham Nemuturi Over 1 year ago
Completed
Sessions not scheduled nor conducted still showing as done in My Sessions tab
Hi, could you please check and confirm why the sessions were not even scheduled or conducted still showing as completed on my sessions tab? Oct 6th and 18th are showing as completed when they were not even conducted!
Tushar Gajbhiye Over 1 year ago
🛠️ Support Request
Completed
Sessions not scheduled nor conducted still showing as done in My Sessions tab
Hi, could you please check and confirm why the sessions were not even scheduled or conducted still showing as completed on my sessions tab? Oct 6th and 18th are showing as completed when they were not even conducted!
Tushar Gajbhiye Over 1 year ago
🛠️ Support Request
Completed
Renew my mentorship
Hi, Could you extend my mentorship, as I had taken 6+6 long term mentorship ? Please expedite it as my mentor is unable to schedule sessions anymore.
Tushar Gajbhiye Over 1 year ago
🛠️ Support Request
Completed
Renew my mentorship
Hi, Could you extend my mentorship, as I had taken 6+6 long term mentorship ? Please expedite it as my mentor is unable to schedule sessions anymore.
Tushar Gajbhiye Over 1 year ago
🛠️ Support Request
Completed
re-activate my LTM
Due to 30 day inactivity from my side, the package has been automatically refunded. I want my mentor back and continue my package.
Vaishali Jain Over 1 year ago
🛠️ Support Request
Completed
re-activate my LTM
Due to 30 day inactivity from my side, the package has been automatically refunded. I want my mentor back and continue my package.
Vaishali Jain Over 1 year ago
🛠️ Support Request
Completed
Please restart my LTM
Due to 30 day inactivity from my side, the package has been automatically refunded. I want my mentor back and continue my package
Vaishali Jain Over 1 year ago
Completed
Please restart my LTM
Due to 30 day inactivity from my side, the package has been automatically refunded. I want my mentor back and continue my package
Vaishali Jain Over 1 year ago
Completed
Haven't received refund amount and money got autodebited 2 times
Hi, I purchased LTM worth Rs. 2407/-, and cancelled but till now i haven’t received any amount and 2 days back my amount again got autodebited, I want full amt of 4814 to my account , pls resolve this asap and when i am trying to cancel autopay its asking to pay mandate amt of 2407, pls resolve this issue
Shivani Over 1 year ago
🛠️ Support Request
Completed
Haven't received refund amount and money got autodebited 2 times
Hi, I purchased LTM worth Rs. 2407/-, and cancelled but till now i haven’t received any amount and 2 days back my amount again got autodebited, I want full amt of 4814 to my account , pls resolve this asap and when i am trying to cancel autopay its asking to pay mandate amt of 2407, pls resolve this issue
Shivani Over 1 year ago
🛠️ Support Request
Completed
Billing Issue
I was promised a GST invoice for my program in July 2024 and I still did not receive any form of invoice until now, I request for immediate resolution on this issue.
PRITHVIRAAJ Over 1 year ago
🛠️ Support Request
Completed
Billing Issue
I was promised a GST invoice for my program in July 2024 and I still did not receive any form of invoice until now, I request for immediate resolution on this issue.
PRITHVIRAAJ Over 1 year ago
🛠️ Support Request
Completed
urgent: need mentor change following up from 2 days.
Hi preplaced team, i want to change my mentor to arnab bir, pls do the needful.
Harshavardhan Reddy Over 1 year ago
🛠️ Support Request
Completed
urgent: need mentor change following up from 2 days.
Hi preplaced team, i want to change my mentor to arnab bir, pls do the needful.
Harshavardhan Reddy Over 1 year ago
🛠️ Support Request
Session Disconnection Issue
Hi Preplaced team, I keep getting disconnected from the session every 6-7 minutes. This happens repeatedly, making it difficult for me to interact with my mentor. Could you please look into this? Thank you!
Renuka R Over 1 year ago
🐞 Bugs
Session Disconnection Issue
Hi Preplaced team, I keep getting disconnected from the session every 6-7 minutes. This happens repeatedly, making it difficult for me to interact with my mentor. Could you please look into this? Thank you!
Renuka R Over 1 year ago
🐞 Bugs
Completed
Resume My LTM With Shristi Katyayani
I was not able to do sessions because I was facing anxiety disorder for last 2 month my treatment was going on that time. Please Resume my package.
Kartavya Chauhan Over 1 year ago
🛠️ Support Request
Completed
Resume My LTM With Shristi Katyayani
I was not able to do sessions because I was facing anxiety disorder for last 2 month my treatment was going on that time. Please Resume my package.
Kartavya Chauhan Over 1 year ago
🛠️ Support Request
Completed
Urgent: Unexpected Status Change on Pro Plan Mentorship Subscription
Dear Preplaced Team, I recently discovered an issue with my Pro Plan mentorship subscription with Gourab Banerjee, which began on March 29, 2024, as a 6+6 month plan. My subscription status is now unexpectedly marked as "Refunded" with an end date of October 30, 2024, though I did not request any refund. This status is preventing my mentor from scheduling further sessions. Please investigate and resolve this matter as soon as possible. I am eager to continue my mentorship as planned. Thank you, Subhasish Sengupta Ph.No. +91 9874436589
Subhasish Sengupta Over 1 year ago
🐞 Bugs
Completed
Urgent: Unexpected Status Change on Pro Plan Mentorship Subscription
Dear Preplaced Team, I recently discovered an issue with my Pro Plan mentorship subscription with Gourab Banerjee, which began on March 29, 2024, as a 6+6 month plan. My subscription status is now unexpectedly marked as "Refunded" with an end date of October 30, 2024, though I did not request any refund. This status is preventing my mentor from scheduling further sessions. Please investigate and resolve this matter as soon as possible. I am eager to continue my mentorship as planned. Thank you, Subhasish Sengupta Ph.No. +91 9874436589
Subhasish Sengupta Over 1 year ago
🐞 Bugs
Completed
Mentor change
I would like to request a change in mentorship due to ongoing issues with my current mentor. The mentor has been inconsistent in scheduling and conducting sessions, which has impacted my ability to gain value and technical insights that I was hoping to achieve from the guidance. Despite my efforts to actively engage and participate, I feel that the mentorship has not significantly contributed to my technical development. I am eager to continue learning and growing in my role, and I believe a more consistent and knowledgeable mentor could provide the guidance necessary to meet my goals
Abhishek Shimpi Over 1 year ago
🛠️ Support Request
Completed
Mentor change
I would like to request a change in mentorship due to ongoing issues with my current mentor. The mentor has been inconsistent in scheduling and conducting sessions, which has impacted my ability to gain value and technical insights that I was hoping to achieve from the guidance. Despite my efforts to actively engage and participate, I feel that the mentorship has not significantly contributed to my technical development. I am eager to continue learning and growing in my role, and I believe a more consistent and knowledgeable mentor could provide the guidance necessary to meet my goals
Abhishek Shimpi Over 1 year ago
🛠️ Support Request
Duplicate
refund/change mentor
my mentor quit and no longer mentoring me and have some weeks of unattended sessions while active
Moses P Varghese Over 1 year ago
🛠️ Support Request
Duplicate
refund/change mentor
my mentor quit and no longer mentoring me and have some weeks of unattended sessions while active
Moses P Varghese Over 1 year ago
🛠️ Support Request
Completed
DAY 2 : Need Job referral support
DAY 2 of asking support team : Hey team, its been a more than a while, and I’m not able to get any kind of support for job referrals from my mentor. 0 job referrals. Now I’m seeking some help regarding referral support. I have messaged my relationship manager about this needed support.
Akash Bisht Over 1 year ago
🛠️ Support Request
Completed
DAY 2 : Need Job referral support
DAY 2 of asking support team : Hey team, its been a more than a while, and I’m not able to get any kind of support for job referrals from my mentor. 0 job referrals. Now I’m seeking some help regarding referral support. I have messaged my relationship manager about this needed support.
Akash Bisht Over 1 year ago
🛠️ Support Request
